How to Fix Rivian Plugged in Not Charging

Rivian-plugged-in-not-charging

The most common reason your Rivian is plugged in but not charging is an issue with your charging cable, a faulty charging station or charger, or the connection between your charging cable and the outlet is not secured or damaged.

To fix this, securely connect the charging cable, review vehicle settings, and access the power source.

The “plugged-in not charging” issue can be very frustrating. On multiple occasions, I’ve had this problem. I plugged in the charger and heard it engage, but it didn’t charge up. I unplugged it and plugged it back in, but that didn’t resolve the problem. I also tried cancelling the “schedule to charge” settings, but that didn’t work either. I tried using another level 2 charger, but the same thing happened.

After consulting with a local dealer nearby, he advised me to do a “home charger reset.” This finally resolved the issue.

 This article explores potential reasons for your Rivian’s failure to charge when plugged in and provides specific troubleshooting steps for efficient charging. This is a common issue with EVs; even the Mach-E is not exempted.

Identifying Potential Causes

Below are some potential reasons why your Rivian is not charging when plugged in.

Faulty Charging Cable

Check the charging cable for any damage or improper connection. A damaged cable may not establish a proper connection.

To fix this,

  • Examine the charging cable for any visible damage and replace it if necessary.
  • Ensure that the charging cable is properly fitted and securely connected.
  • Also, endeavor to use a certified cable for your Rivian.

Incorrect Charging Settings

An incorrect charging setting on your Rivian can prevent it from charging when plugged in. An incorrect charging setting on your Rivian can prevent it from charging properly if it is set to a higher or lower amperage than what the charging station can provide. If the charging station is not providing power at the scheduled time, your Rivian may not charge.

To fix this,

  • Make sure to configure the charging settings correctly to ensure Rivian charges as expected.

Power Source Issues

Sometimes, the problem lies with the power supply rather than your river. You can consider checking factors such as:

Tripped Circuit Breaker:

Another possible cause of a Rivian vehicle not charging when plugged in is a tripped circuit breaker. The charging station requires a dedicated circuit breaker to ensure it has the proper power supply. If the circuit breaker trips, it will shut off the power to the charging station, preventing the vehicle from charging. A short circuit or overloading the circuit can cause the circuit breaker to trip, shutting off the power to the charging station and preventing the vehicle from charging.

To fix this issue,

  • The circuit breaker must be reset and the cause of the trip must be identified and resolved.
  • Check to see if there’s a problem with the electrical outlet or the circuit breaker. You can also try a different outlet to see if that solves the issue.

Damaged Power Outlets:

A damaged outlet can also prevent a Rivian from charging when plugged in. The charging station needs a functioning outlet to connect to the power supply. Damaged outlets may not provide a stable power supply or any power at all. Physical damage to the outlet, such as a bent prong or a loose connection, can cause this issue. Water damage or other environmental factors can also cause this issue.

To fix this,

  • Ensure that the power source (outlet or charging station) is functioning correctly.
  • Identify and repair any damaged outlets to ensure the charging station can function properly.

Malfunctioning Onboard Charger

A faulty component, a software glitch, or other issues can cause the vehicle to not charge, even if it’s plugged in. This could be due to a faulty component, a software glitch, or other issues.

To fix this,

  • Have it inspected and repaired by a qualified technician.

Charging Port Obstruction

Check if any debris or foreign object is blocking the charging port. This can prevent a proper connection.

To fix this,

  • Gently remove any obstructions from the charging port. Be cautious not to damage the port further.
  • Also, clean the charging port of debris, dirt, and dust.

Software Glitches

Sometimes, software issues in the vehicle’s charging system can prevent charging.

To fix this,

  • Ensure your vehicle’s software is up-to-date. Rivian periodically releases software updates. These updates often include bug fixes and updates to Rivian’s software.

Ruling out external factors like low power supply, tripped circuit breakers, or damaged outlets is essential for troubleshooting and the correct diagnosis of the problem. It ensures safety, cost-effectiveness, and the longevity of your river.

Preventive Measures and Best Practises

Here are a few tips to prevent the issue of your Rivian being “plugged in and not charging.”

  • Make sure the charging station and cord are in good condition.
  • Regularly inspect and keep the charging port clean and free of debris.
  • Update the software regularly.
  • Periodically, check your charging cable for signs of wear, damage, or fraying. Replace it if you notice any issues.
  • Use Rivian-certified chargers and charging cables.
  • Ensure you have a stable and adequate power supply.

It’s important to understand that the Rivian has certain limitations regarding charging.

The vehicle requires a Level 2 or Level 3 charging station for charging. Factors such as the charging station used can affect the vehicle’s charging speed. By understanding the limitations of the Rivian’s charging, you can help avoid any issues when setting your Rivian.

Refer to the Rivian’s manual and follow the manufacturer’s recommendations for charging practises and maintenance.

Also, plan your charging sessions, especially for longer trips. This helps ensure you have access to reliable charging infrastructure and reduces the risk of unexpected issues.

Troubleshooting Steps

After identifying the cause of your Rivian not charging when plugged in, the next step is to troubleshoot.

A. Preliminary Checks

To begin troubleshooting the issue of a Rivian not charging while plugged in, you can start by taking these preliminary steps:

  • Check the power supply to ensure that it’s functioning properly.
  • Ensure that the circuit breaker is not tripped by checking it.
  • Inspect the outlet for any damage.
  • Inspect the plugs for any signs of damage and make sure to secure the locking tab of the charging station.
  • Inspect the charging cable for any signs of damage, like wear and tear or frayed wires.
  • Ensure a secure connection between your Rivian and the charger or power source.

These basic checks will help you narrow down the cause of the problem and rule out any external factors. After you’ve completed these checks, you can then move on to more advanced troubleshooting steps.

B. Rivian-Specific Troubleshooting Steps

  • Ensure your Rivian is not scheduled to charge at a specific time by checking its settings.
  • Reset the home charger by power cycling the Rivian charger; do this by turning on or off the charger.
  • Set the input amperage lower to about 40 amps or 32 amps as the charging station can provide.

C. Advanced Troubleshooting

  • If all preventive measures fail, it is recommended to seek a professional inspection for a diagnosis and repairs.
  • If the issue persists after trying these troubleshooting steps, it’s advisable to contact Rivian customer support.

Call: (888) RIVIAN1 or

Improve the clarity of the sentence: chat: Rivian chat

email: [email protected]

or visit a certified service center for a professional diagnosis and repair. They can provide specific guidance based on the model and year of your Rivian vehicle.

Regular maintenance of your Rivian and software updates would save you from a whole lot of charging problems in the future.

It’s also essential to note that caution should be taken seriously when troubleshooting and if you’re uncertain about any troubleshooting step, do not hesitate to consult a professional for expert assistance.

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