Mach-E Plugged in Not Charging: Causes and Solutions

Mach-E-Plugged-in-Not-Charging

The most common reason your Mach-E is not charging when plugged in is an issue with your charging cable, charging station, faulty charger, or the connection between your charging cable and the outlet that is not secured. To fix this, ensure the charging cable is securely connected, review the vehicle settings, and access the power source.

I have had my fair share of charging problems. I haven’t been able to charge my car for quite some time now. At first, I unplugged and replugged the charger, but that didn’t resolve it. I tried configuring it to “charge when plugged in.” I also canceled the preferred charge times in the settings. I also tried using another charger, all to no avail. Lastly, I tried charging with my neighbor’s charger. All along, the fault has been my charging cable.

In this article, I will walk you through the specific troubleshooting steps to ensure you return to charging your Mach-E efficiently.

Quick Fixes for Your Charger Plugged in but not charging

Here are some quick tips that have worked for me repeatedly: Before moving on to other solutions in this article, try these:

Unplug All Components and Plug It Back in

This is as easy as it sounds. Unplug all the components you can, all the way back to the wall, and plug them back in. This does a reset on these components and should work if the issue isn’t more serious.

Unplug, Turn On, And Off Your Car

Arguably, this works the same as hitting your electric appliance to get it working again. While it’s difficult to tell what it actually does, sometimes it just works. So, ensure you tick this solution before moving to others.

Ensure the Charger Is Flush

If your charger is not flush with the power cord, your Mach-E will not charge. Before trying other solutions, ensure to check if your charger is flush.

Causes and Solutions to Mach-E Plugged-in Not Charging

The common reasons why your Ford Mustang Mach-E is not charging are:

  • Charging Station Issue
  • Charging Cable or Port Issue
  • A Malfunctioning Onboard Charger
  • Power Source Issue
  • Outdated Vehicle Software
  • Tripped Circuit Breaker

Charging Station Issue

The charging station could malfunction and not provide enough power. This could be due to a power outage or a problem with the station itself.

To fix this,

If you have a station at home that’s not working, try other options. If your charger at home works and other options don’t, you can try contacting the owners or operators of the station to see if they can resolve the issue. This way, you can determine whether or not the issue is with your car or the charging station.

Charging Cable or Port Issue

There could be an issue with the charging cable or port due to damage or dirt and debris, altering the cable’s connection.

To fix this,

Check the cable for damages and frayed wires, and change it.

Also, clean the charging port of debris, dirt, and dust.

Ensure the charging cable is appropriately and tightly connected.

A Malfunctioning Onboard Charger

To fix this,

The first thing to do is turn the vehicle off, wait a few minutes, and then turn it back on. If this doesn’t solve the issue, you can try resetting the vehicle’s battery management system (BMS). You can do this by disconnecting the battery for a few minutes and then reconnecting it. If neither of these solutions work, you may need to take the vehicle to a qualified technician for further diagnosis and repair.

Power Source Issue

The issue may be with your power source or the outlet.

To fix this,

Check to see if there’s a problem with the electrical outlet or the circuit breaker. You can also try a different outlet to see if that solves the issue.

Outdated Vehicle Software

An outdated vehicle’s software could cause your Mach-E not to charge when plugged in.

To fix this,

Update the software. You can connect the vehicle to a WiFi network and check for updates in the vehicle’s settings menu. If this doesn’t work, you may need to contact Ford customer support for further assistance. They may be able to send you a software update or direct you to a service center for further diagnosis.

Tripped Circuit Breaker

A tripped circuit break could also be why your charger is plugged in but not charging. Before proceeding with a fix, ensure you’re dealing with the breaker responsible for supplying current to the charger power outlet.

To find this out, switch on each circuit breaker and take note of the one that turns off the light or other power outlets in the same place where your charger is.

To fix this:

To reset your circuit breaker, switch it off for 1 hour and switch it back on. If this doesn’t work, check the other solutions below.

First, ensure the circuit breaker is the correct type for your vehicle (if you’ve used the charger on the outlet before, you can skip this part). Some circuit breakers may not be compatible with the Mach-E. Second, check to see if the outlet is overloaded. If too many devices are plugged into the same outlet, it may cause the circuit breaker to trip. Third, you can try using a different circuit breaker.

It’s important to rule out external factors when identifying the potential causes of an issue like this. Ruling out external factors is crucial because it allows you to focus on the internal factors that can cause the issue. This can save time and help you avoid unnecessary troubleshooting steps. Additionally, by ruling out external factors, you can be sure that the issue is related to the Mach-E’s charging system and not something external. This can make it easier to diagnose and fix the issue.

Troubleshooting Steps: Preliminary Checks

When troubleshooting an issue like this, starting with the most basic checks is essential. For a Mach-E not charging while plugged in, the first preliminary check would be to:

  • Ensure the charging cable is correctly connected to the vehicle and the power source.
  • Make sure that the circuit breaker is not tripped.
  • Check the charging station’s settings.
  • Check the charging cable for visible damage, wear, and tears.
  • Confirm the availability of power and charging outlets.
  • Verify the reliability of the charger and replace it if it is faulty.

Mach-E-specific troubleshooting steps

  • Check Mach-E’s charging settings. First, make sure that the “charge now” mode is selected. This can be done by going to the vehicle’s settings menu and selecting the “charge” option.
  • Once you’ve ensured the charging settings are correct, the next step is to check the charging station itself. Ensure the station is turned on and the power outlet is working correctly. Also, check for error codes or messages on the charging station’s display. If there are any, refer to the charging station’s user manual for instructions on resolving the issue.
  • Ensure that the vehicle’s 12V battery is fully charged. This can be done by running the vehicle’s engine for a few minutes.
  • Ensure the Mach-E’s “Auto Charge” feature is enabled. Go to the vehicle’s settings menu and select the “Auto Charge” option to do this. Make sure that the “Auto Charge” feature is enabled. This will allow the vehicle to start charging automatically when plugged in.

Advanced Troubleshooting

  1. If none of the previous steps have resolved the issue, it may be necessary to contact Ford for assistance. You can contact Ford customer service by calling 1-800-392-3673 or visiting http://ford.com/support. When contacting Ford, it’s helpful to have the following information ready:
  • Your Mach-E’s VIN (Vehicle Identification Number)
  • The date, time, and location of the issue
  • Any relevant photos or videos of the issue

This information will help the customer service representative troubleshoot the issue and provide the best possible assistance.

  1. It’s also a good idea to consider having your Mach-E inspected by a qualified technician. A professional inspection can help identify any underlying issues causing the charging problems. Many Ford dealers offer this service as part of the vehicle’s warranty.

Preventive Measures and Best Practices

In addition to troubleshooting the issue, some preventative measures can be taken to help avoid the “plugged in, not charging” problem. Here are a few tips:

  • Avoid parking the vehicle in extremely hot or cold temperatures.
  • Regular maintenance of charging cables
  • Make sure the charging port is clean and free of debris.
  • Avoid stressing the charging system by plugging in and unplugging the vehicle frequently.
  • Regular vehicle updates

One crucial thing to remember is that the Mach-E has some limitations regarding charging. The vehicle can only charge at a maximum rate of 150 kW. It’s important to understand these limitations and plan accordingly for longer trips.

There are a few considerations when planning for longer trips with the Mach-E. First,

  • You’ll need to make sure that there are enough charging stations along your route.
  • It’s also essential to take into account the time needed to charge the vehicle as well as the time needed for other activities like rest breaks.

Endeavor to take caution when troubleshooting electrical issues. Also, follow the troubleshooting steps systematically, and when unsure what to do, don’t hesitate to consult a professional technician or Ford customer representative.

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