How to Deactivate Deep Sleep Mode on Ford Mach-E

deactivate-Deep-Sleep-Mode

There’s no clear-cut way to deactivate sleep mode on your Mach-E other than manually starting your car, but you can turn off the deep sleep mode by going to settingsadvanced vehicle setting-deep sleep mode-Off.

I have had my Mach-E for a few months, and everything has been going great. But recently, I’ve noticed that my car has been going into deep sleep mode more often than not. This was an inconvenience because I couldn’t use the car in deep sleep mode. After some inquiries, I discovered I could take it out of sleep mode by unlocking and locking the car. This became a major hassle after a while so I just turned off the feature whenever I was sure of my car’s safety.

In this article, I’ll share some troubleshooting steps, common challenges you could encounter during deactivation, and ways to prevent your car from going into deep sleep mode.

How to Deactivate Deep Sleep Mode

  1. Turn On the Vehicle:Start the Ford Mustang Mach-E and ensure that it is in a parked and safe position.
  2. Access the SYNC 4 Infotainment System: The Mach-E uses the SYNC 4 infotainment system to control various vehicle settings, including sleep mode options. Locate and access the SYNC 4 system on the center touchscreen.
  3. Navigate to Vehicle Settings: Within the SYNC 4 system, navigate to the vehicle settings menu. This menu should provide access to various customizable options for the Mach-E.
  4. Locate the Sleep Mode Setting: In the vehicle settings menu, look for options related to sleep mode or power management. The exact location and wording of this setting might vary, but it should be related to controlling the vehicle’s sleep or power-saving behavior.
  5. Disable Sleep Mode: Once you find the sleep mode setting, toggle it to “Off” or “Disabled.” This should deactivate sleep mode on the Mach-E, preventing it from entering low-power sleep states.
  6. Confirm and Save: After disabling sleep mode, confirm your selection if prompted, and save the changes. Some settings might require a confirmation step to apply the changes.
  7. Restart if Required: In some cases, the system might require a restart for the changes to take effect. If prompted, go ahead and restart the infotainment system.

This Video will help you if you still find it challenging to deactivate the sleep mode on your machine:

Troubleshooting and Common Issues

Troubleshooting sleep mode deactivation issues can be frustrating, but there are some common steps you can take to identify and resolve the problem before troubleshooting:

  1. Power settings: Verify that the power settings on your computer are configured correctly. Sometimes, the sleep mode settings might have been changed accidentally. Go to the Control Panel, navigate to Power Options (Windows), and ensure the sleep settings are set to a suitable value.
  2. Malware: Malware can interfere with various system functions, including power management. Run a thorough scan using reliable antivirus software to ensure your system is clean.
  • Outdated software or software conflicts: Certain applications or software can interfere with sleep mode functionality. Try to identify any recent installations or updates that might coincide with the onset of the issue.

Addressing Potential Challenges During the Deactivation Process

Some common issues that you may encounter when trying to deactivate sleep may include:

  1. Sleep mode not working: One of the most common issues is when the computer does not enter sleep mode as expected, regardless of the set timer or manual attempt. This could be due to software conflicts, outdated drivers, or system settings.
  2. Sleep mode is randomly activated. Sometimes, the computer may enter sleep mode unexpectedly, interrupting ongoing tasks or sessions. This can be caused by wake timers, faulty hardware triggering the sleep signal, or software conflicts.
  3. Sleep mode interfering with tasks: Sleep mode might interrupt ongoing tasks, such as downloads or file transfers, if not configured correctly. You might experience the computer entering sleep mode while still actively using it.
  4. Sleep mode and network connectivity issues: After waking from sleep, you may find that your network connectivity is not restored correctly, requiring a restart to establish a connection.
  5. Sleep mode consuming battery power: In laptops or mobile devices, sleep mode should save power, but in some cases, sleep mode may continue to consume battery power, draining the battery faster than expected.

Ways to Prevent Deep Sleep Mode

  1. Ensure to keep the battery charged. The battery level is one of the main factors determining whether the car goes into deep sleep mode. A low battery level can trigger the car to enter deep sleep mode to preserve battery life. Therefore, keeping the battery charged can help prevent your car from entering deep sleep mode.
  2. Keep the Vehicle Connected to Power: The deep sleep mode is often triggered to conserve battery power when the vehicle is left idle and disconnected from a power source. To prevent this, keep your Mach-E connected to a power outlet or charging station whenever possible.
  3. Drive the Vehicle Regularly: Regularly driving the Mach-E helps to keep the battery engaged and prevents it from entering deep sleep mode due to prolonged inactivity.
  4. Keeping the car’s software up-to-date: The car’s software controls many functions, including the sleep mode function. Therefore, keeping the software up-to-date can help ensure the car doesn’t go into deep sleep mode unexpectedly.
  5. Disable Power-Saving Settings: Check your vehicle’s infotainment system (SYNC 4) or power management settings to see if there are any options related to power-saving or sleep mode. Turn off these settings to prevent your vehicle from entering deep sleep mode.
  6. Disable Background Apps: If your Mach-E has infotainment apps or connected services (webcams) running in the background, consider disabling them when not in use to reduce power consumption.
  7. Try turning off your vehicle’s remote access features in the settings menu. This includes features like remote start, lock/unlock, and vehicle locator. Turning these features off may help resolve the deep sleep mode issue.
  8. You can visit Ford’s website and click the “Contact Us” link. You can call Ford’s customer service number at 1-800-392-3673. You can use the FordPass app to contact customer service.

Troubleshooting tips for resolving common issues

  1. Ensure your vehicle’s 12-volt battery is fully charged and in good condition.
  2. Try turning off your vehicle’s SYNC Connect feature in the settings menu. The SYNC Connect is responsible for communicating with Ford’s servers, and there may be a communication issue causing the deep sleep mode problem. You may also want to check for software updates for your vehicle’s SYNC system.
  3. Ensure your vehicle’s cellular connection works correctly, or try connecting to WiFi. The Ford Mustang Mach-E uses a cellular connection to communicate with Ford’s servers, so a weak or interrupted connection could be causing the deep sleep mode issue.
  4. Keeping the car’s software up-to-date is important since the car’s software controls many functions, including the sleep mode function. Therefore, keeping the software up-to-date can help ensure the car doesn’t go into deep sleep mode unexpectedly.

Remember that altering sleep mode settings can impact battery life and vehicle performance, so proceed cautiously and consider the consequences of deactivating sleep mode on your vehicle.

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